privacy statement
unlimited FX respects your privacy and is committed to the protection of it. This privacy policy explains why and when we collect your personal information, and what use we make of that information. The policy also explains where and why your information may be disclosed to third parties, and the security measures used by unlimited FX to help protect your personal information.
WHY AND WHEN
Personal information you give us
unlimited FX collects the information you give us, either online or by email or facsimile. In most cases, the personal information unlimited FX will collect from you is the personal information we are required to obtain and pass on to the relevant registry when you apply to register a domain name or apply for web hosting with us. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. You may also provide us personal information via online forms to assist us in providing better services.
Website information (including cookies)
unlimited FX makes limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server.
unlimited FX only uses cookies to tell us when you have set up an account with us previously (i.e. when you are a "registered user" of our website), and sometimes to let us know how you found our website. Where the cookies tell us that you are a registered user, cookies also allow us to automatically link you to your personalised accounts so that you can easily access any products or services only made available to our registered users, without your having to provide us with your username and password on every web page. The cookies allow us only to identify you in our database if you are a registered user, and to connect you to the relevant products and services on our website, but not to track the pages you visited on our website.
You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the unlimited FX website will not work if you have chosen to do this.
In addition to cookies, unlimited FX servers register the type of web browser you are using, your IP address and the page you were referred from when you access our website. This information is recorded by our hosting services for the purpose of logs and statistics.
unlimited FX also records searches performed via our website search engine for statistical analysis and search engine optimisation. No personally identifiable information is stored here
HOW
Use of your information as required by domain administrators, or the registries
The bodies that govern the use of domain names require that each of its registrars must make available the personal information we collect from you when you apply to register any generic top level domain names ( i.e. com, net, org, biz, info and name) to the public on a publicly accessible database known as the WHOIS database. In addition, it applies to some of the country code top level domains. For example, in Australia the personal information you supply to us in applying for a domain name registration for a com.au domain name, must be made public on the publicly accessible database run by the com.au registry.
The public policy behind this requirement is that the personal details of domain name licence holders should be freely available to all other users of the Internet. This public policy is adopted by the domain name industry as a whole. The requirement means, however, that unlimited FX will not be able to control how members of the public may use the information made available on these publicly accessible databases.
Use of your information to fulfil our role as registrar
We will be contacting you using the personal details you provide to us when you apply for a domain name registration through unlimited FX, to advise you of all relevant information relating to your domain name licence. This includes any account administration information including renewal information and billing information, as well as notices of any important system changes which will impact on your online interactions with us. Each of these functions is necessary if unlimited FX is to effectively fulfil its role as the registrar of your domain names.
Other uses
We may use your email communications with unlimited FX to analyze customer service issues as a way of identifying potential improvements for unlimited FX products and services.
THIRD PARTIES
Third party service providers
We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by unlimited FX which is made known to us by your bank or credit card company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. On occasion, we may also engage other companies or individuals to perform services on our behalf.
Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.
We will not supply your personal details to 3rd party providers for the purposes of direct marketing.
ACCURACY
You may access and update the personal information we provide to the registries in respect of your domain name licence at any time. For information on this procedure, feel free to contact unlimited FX
here.
If you believe that unlimited FX may hold other personal information about you which is inaccurate, please
contact us
and we will take reasonable steps to ensure that it is corrected.
SECURITY
The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to unlimited FX. unlimited FX takes appropriate security measures where required.
You can also use simple precautions to help protect your security, such as protecting against the unauthorised use of your username or password or other authentication id.
CHANGES
unlimited FX may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.
FURTHER INFORMATION OR QUERIES
If you have any queries or comments, or would like more information concerning unlimited FX's privacy policy, please
contact us.
|
